Shipping & Returns

Postcode ranges for the capital citites?
Please see Shipping Zones for a detailed table of our shipping zones. If you are outside of these ranges shipping is still possible, please contact us for a price!

Gets cheaper in bulk
We have broken shipping down into a series of 'weight breaks' therefore the more you buy, then the cheaper the average price of the freight is, so we can pass on the savings!

What shipping company do you use?
We try to get the best possible price for you and therefore, we use a range of shipping carriers in order to achieve the cheapest and best service.

These carriers all have their own 'on forwarders' that they use for country locations, so you may not receive your products directly from the above listed companies. If you have a freight company that you use for business, you can arrange pickup from our warehouse, but please make sure that the products are ready to be dispatched!

After Sales Service

Problems with Products
We do not expect you to have any problems with the goods you receive, but should you have any issues, please notify us within 3 working days of receiving your product. We can assist you over the phone if it is an assembly issue. If there are more serious issues, then we may ask for photo's or a detailed explanation so that we can fully appreciate the problem. You can be sure that we will attend to your concern.

Exchange of Products
If for some reason you have selected the wrong item, then we may be able to exchange it if it is unused and you still have the original packaging. Please contact us immediately if you believe that you have the wrong product.


General Gym Equipment (NEW MACHINES)

  • Frames: Life Time(if stated) or 1 year return to base
  • Cable / Pulley: 6 months replacement
  • Upholstery: 3 months return to base
  • Dumbells: 1 years return to base for structural problems

*Photos may be required for evidence and initial appraisal
**Shipping charges may not be covered under warranty
***Warranty excludes misuse, wilful neglect or normal ‘wear / tear’


  • All Cardio on this site is covered by a 1 year commercial warranty.
  • Includes: Treadmill, Bikes, Elliptical, Spin Cycle, Rower
  • Please contact us prior to purchase if you wish to purchase this equipment with a longer warranty period.